FAQs to Guide Your Water Choices

A whole home (or “point‑of‑entry”) filtration system treats all the water entering your home. This means every tap, shower, appliance, and fixture receives filtered water.

Depending on the system type, it can reduce:

• Sediment (sand, dirt, rust)

• Chlorine and chloramines

• Heavy metals (lead, mercury)

• Volatile organic compounds (VOCs)

• PFAS (“forever chemicals”)

• Hard water minerals (if paired with a softener)

• Bad taste and odour

A properly sized system should not noticeably reduce pressure. Undersized or clogged filters can cause drops, which is why correct sizing and maintenance matter.

Installation requires plumbing work at the home’s main water line. Homeowners must use a licensed plumber. Typical install time is 1–3 hours depending on the system.

Yes. Removing chlorine and chemicals can reduce dryness, irritation, and improve overall feel of water for bathing.

It depends on:

• Your water source (city vs. bore/groundwater)

• Your water test results

• Home size and number of bathrooms

• Specific concerns (taste, odour, chemicals, sediment, hardness)

A water test is the best starting point.

Yes, but the setup is different. Tank and bore water often require:

• Sediment filtration

• UV sterilisation

• Additional pre‑filters depending on contamination

Yes. Removing sediment, chlorine, and contaminants helps extend the life of:

• Hot water systems

• Washing machines

• Dishwashers

• Fridges with ice/water

For many households, yes — especially if you want:

• Better‑tasting water everywhere

• Reduced chemical exposure

• Protection for plumbing and appliances

• Softer skin and hair

• Cleaner showers, sinks, and fixtures